Question 1

How do I create my first reminder?

Accepted Answer

To create your first reminder, navigate to the Reminders page and click the "Create Reminder" button. Fill in the contact information, set the follow-up date and time, and add any notes. Click "Save" to create your reminder.

Question 2

How do I add a contact?

Accepted Answer

Go to the Contacts page and click "Add Contact". Enter the contact's name, email, and any other relevant information. You can also add contacts directly when creating a reminder.

Question 3

What types of notifications can I receive?

Accepted Answer

You can receive notifications via email, push notifications (if enabled), and in-app notifications. You can customize your notification preferences in the Settings page.

Question 4

How do I upgrade my plan?

Accepted Answer

Navigate to the Settings page and click on "Plan Settings" or visit the Upgrade page. Choose the plan that best fits your needs and follow the payment instructions.

Question 5

Can I cancel my subscription?

Accepted Answer

Yes, you can cancel your subscription at any time from the Settings page. Your subscription will remain active until the end of the current billing period.

Question 6

What payment methods do you accept?

Accepted Answer

We accept all major credit cards and debit cards. Payments are processed securely through Stripe.

Question 7

How does the smart snooze feature work?

Accepted Answer

Smart snooze learns from your behavior and suggests optimal times to reschedule reminders. It considers your past interactions, preferred times, and patterns to help you stay on track.

Question 8

Can I customize reminder tones?

Accepted Answer

Yes! In Settings, go to "Tone Settings" to customize the tone and style of your reminders. You can choose from different options that match your preferences.

Question 9

What are affirmations?

Accepted Answer

Affirmations are positive messages that appear when you complete follow-ups. They help reinforce good habits and provide motivation to stay consistent.

Question 10

How do I manage my notification preferences?

Accepted Answer

Go to Settings and click on "Notification Settings". Here you can enable or disable different types of notifications, set quiet hours, and customize how you receive reminders.

Question 11

I'm not receiving notifications. What should I do?

Accepted Answer

First, check your notification settings in Settings > Notification Settings. Make sure notifications are enabled and check your browser's notification permissions. For push notifications, ensure you've granted permission when prompted.

Question 12

How do I reset my password?

Accepted Answer

Go to the Login page and click "Forgot Password". Enter your email address and you'll receive instructions to reset your password.

Question 13

Can I export my data?

Accepted Answer

Yes, you can export your contacts and reminders. Go to Settings > Privacy Settings to find the data export option.

Question 14

The app seems slow. What can I do?

Accepted Answer

Try refreshing the page, clearing your browser cache, or checking your internet connection. If the issue persists, contact our support team.

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